FAQ of Efficient Reminder

Details & Tips
How should I upgrade to the latest version?
How to buy


Details & Tips

How can I know the specific location of my Efficient Reminder data file?
Since the first time you run Efficient Reminder, by default, your information will be saved in the file 'MyReminder.erf' in the 'My Documents' folder. You can also create other .erf files. You can click the File menu in the main window. At the bottom of the File menu, you can see recently opened files (including full paths and file names). The first one (with a tick on the left) is the one you are working with.

My personal information is very, very important! I am kind of worried. What if my data is missing?
Efficient Reminder safeguards your data from being missing with two measures. First, each time when you exit the program normally, Efficient Reminder will backup the current file automatically to the backup folder (by default, 'My Documents\EfficientPIM AutoBackup'). Second, you can click the Backup command on the File menu at any time to back up the data of the current Efficient Reminder file to some other place, such as to your USB drive.

God! I forgot the password for the data file! Can you help me find back my password?
We are sorry, but we also could not know the password you set for your data file. Please try harder to recall the password you set for the file. Remember, the password is case-sensitive. Therefore, please pay attention to the state of the Caps Lock key when you enter the password.

I created a new event group. May I know how should I rename or delete this group?
Right-click the name of a group in the navigation panel at the left of the main window, and you will find the command you need on the popup menu.

What's the difference between Add Attachment and Add File Link?
An attachment is a copy of the current content of an existing file duplicated into Efficient Reminder, while a file link is only the record of the location of a file on the disk.
If the source file on the disk is modified, when you view an attachment file of the type 'File Link', you will see the latest information; on the other hand, if the type of the attachment is 'Attachment', you will see the information at the very time when it was attached.

I opened Efficient Reminder and went to the Events module. I found all the events I previously entered disappeared! What happened? Why?
Please check at the bottom of the navigation panel, which is at the left of the main window. There are several filters for events, such as (show events of) High importance. You can switch to All to see all entered events.

What's the difference between 'Edit Series' and 'Edit This Occurrence' for an event?
For example, you created a recurring event that you attend the routine weekly meeting of your division at 9:00 AM every Monday morning. If later this routine meeting is changed to be held at 14:00 PM in the afternoon, you can make the modification with the command 'Edit Series' on the context menu to change the start time of the whole event. However, if the change to 14:00 PM in the afternoon only temporarily occurs this week, and all future meetings will still be held at 9:00 AM in the morning, please edit this event with the command 'Edit This Occurrence' on the context menu, so only the start time for this occurrence of the event will be modified.

Can I run Efficient Reminder after installing it on a thumb drive?
Yes. Efficient Reminder is green software.

My question is not in your FAQ list, what can I do?
Do not hesitate to email us for any question or comments.


How should I upgrade to the latest version?

I already have an older version of Efficient Reminder installed on my computer. How should I upgrade to the latest version?

Upgrade from an installed version of Efficient Reminder:

  1. Please first download the latest Efficient Reminder installation package.
  2. If your Efficient Reminder is running, please exit it first.
  3. (Optional): Click "Start > All Programs > Efficient Reminder > Unstall Efficient Reminder" to uninstall the older version of Efficient Reminder.
  4. Run the executable "EfficientReminder-Setup.exe" that you have downloaded to the local computer.
  5. Follow its instructions step by step to complete installation. You are suggested to install Efficient Reminder to the same directory of the older version.
  6. Run the latest version of Efficient Reminder.
  7. The new version will automatically open the data files of the old version, and whenever necessary, will convert the format(s) of the data files to the latest version automatically.

Version Upgrade of Portable Efficient Reminder:

Note: By default, the data files of Portable Efficient Reminder are stored in the "Documents" subdirectory within the extracted directory. Therefore, to avoid unwanted data deletion, please do not simply remove the whole installation directory of the older version before upgrading to the newer one.

  1. Please first download the compressed (.zip) file of the latest version of Portable Efficient Reminder.
  2. If your Efficient Reminder is running, please exit it first.
  3. Extract the downloaded file "EfficientReminder-Port.zip" with WinZip or a similar tool to the same directory as that for the older version. When you see the "Confirm File Overwrite" dialog box, please click "Yes" or a similar button to confirm. (Only files necessary for the running of Efficient Reminder are included in the compressed pack. Data files are not included. So do not worry that your existing data files could be overwritten.)
  4. Run EfficientReminder.exe in the extracted directory.
  5. The new version will automatically open the data files of the old version, and whenever necessary, will convert the format(s) of the data files to the latest version automatically.

How to buy


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Is your online order form secure?
Yes, it is 100% secure.

Is tech support free?
Yes! It's free for all.

Now I purchase Efficient Reminder, in the future how can I upgrade it to the latest version?
We provide 2 years of free upgrading service for the registered users of Efficient Reminder! This means that what you buy is not only one version of Efficient Reminder but multiple versions! We have been perfecting our products according to the requirements of our users!

What happens after I send in the order?
On payment approval, we will send you the registration code (license code), which will unlock all limitations.

If you've made a payment but have not received a confirmation letter and registration key within a reasonable amount of time (two business days for credit card payments or two weeks for other payments), please notify us via e-mail at sales@efficientsoftware.net .

After purchasing I got a software registration code, what if I reinstall my operating system?
The registration code you get has nothing to do with specific computer or operating system. But after reinstalling the operating system, when you run Efficient Reminder, the software may prompt you to enter the registration code again. Therefore please keep your registration code safely.

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